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The Santa Maria Promise:
We bring the motorcycle lifestyle to You.
We transform technology into Your experiences.
We help bikers reach their goals.
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 Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
| | We've all met motorcycle cheapskates. They just don't think motorcycling is something worth spending serious money on. They spend their money on supposedly important things...(their) cheapness cheapens the sacrifices I made to learn what I know about motorcycles...to them, motorcycles are toys, something you have if everything else in your life is perfect, locked down so tight that nothing can possibly go wrong...Enjoy your bike, cheapskate...You won't be a motorcyclist...a motorcyclist is more than a person with a motorcycle. A motorcyclist suffers a bit, makes sacrifices for his machine...Motorcycling isn't an activity served by rational thought or common sense... - Gabe Ets Hokin, Citybike, 08/05 (excertps combined from a larger editorial) |
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"Great Shop
Please place our toy run Info on your calendar
SUNDAY ~ DECEMBER 13, 2009
22ND ANNUAL MOTORCYCLE TOY RUN
SANTA BARBARA, CALIFORNIA
(START AT SANTA CLAUS LANE IN CARPINTERIA)
GOOD FOOD AT THE ELKS!
LOTS OF FUN! GREAT RAFFLE PRIZES!
ALL TO BENEFIT THE UNITY SHOPPE, INC.
For more information please contact:
toyrun@unityshoppe.org 805-965-4122
Or go to: www.sbriders.org
Thanks,
Mike
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| By: Anonymous Goleta,CA |
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"I often visit your store. Your people are very nice and knowledgable. Great having you in our neighborhood - just up the road for me.
I only gave you a 4 because after a service, my bike had some loose stuff after a service and dirt & oil that wasnt cleaned off. other than the one incident I would give service another shot.
It would be nice also to see your general service pricing for oil changes, tun-ups, etc. on your web site. "
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| By: Anonymous Santa Ynez,CA |
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"I was in the store today and Jeff (I think that was his name) was great. I explained that I needed a "little help" with something and he was able to provide a big help. I will continue to visit the store! Thanks.
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| By: Jeremy Lompoc,CA |
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"I found my Road Glide at the best price at Santa Maria Harley. I applied for financing, got the terms I wanted and added custom parts to my bike the same day.
Since then, my friends have purchased a Softail, an Electra Glide and a Fat Boy too. I would recommend this dealership to anyone; it was worth the drive from Los Angeles!"
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| By: Jay Los Angeles,CA |
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"The best sales experience I have ever had."
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| By: Jim Lompoc,CA |
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"Recently, I needed to replace a Security Key Fob that was lost. It was special ordered. I was notified when it arrived. To program it, I was told I could drop in the same day I called. I went to the service department and it was promptly handled. That is excellent service, which occurred on Tuesday afternoon, June 17, 2008.
Thank you very much.
Dennis Hennessy"
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| By: Dennis Arroyo Grande,CA |
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"Your new web site is AWESOME!! Really a great improvement over the previous edition. Extremely informative and easy to navigate. I really appreciate the effort you folks have put into this!!! THANKS!
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| By: Jay Santa Barbara,CA |
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"September 4, 2007
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Santa Maria Harley - I sent this letter to H-D and thought you might also like to see it -
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Mr. James L. Ziemer
Chief Executive Officer,
Harley-Davidson, Inc.
3700 W. Juneau Avenue
Milwaukee, WI 53208
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Dear Sir,
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Subject: Character Defined
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It is Labor Day weekend, and my misfortune to find myself stranded hundreds of miles away from home with a crippled Hot Rod Bagger. Here I am, riding solo in the coastal town of Santa Maria, California, and daylight is beginning to fade.
The suspicion I have, of having developed a major exhaust leak, is confirmed as I stop for fuel and give my ’97 ElectraGlide a thorough inspection. There, protruding from the rear cylinder head, is a barren exhaust stud. No nut, simply gone.
Thankfully, the town of Santa Maria is known to me. It is early Saturday evening, 6:15 pm, and I am making a run to the Santa Maria Harley-Davidson dealership.
Sad to say, regular business hours have past and I appear to be S.O.L. (Sorely Out of Luck, or something like that.)
The parking lot is empty, except for the presence of one rather pristine looking RoadGlide that is parked in the rear. So here I sit, next to the immaculate RoadGlide, patiently waiting for what I hope will be an employee emerging from within the dealership. And as luck would have it, I didn’t have to wait long. The owner emerges before I can finish my fine American cigarette.
Given the situation, one can easily imagine the conversation that ensues as I introduce myself to the man. He listens patiently to my plight; then, introduces himself as Michael. As for his response to my predicament, it may as well have been scripted from a Harley-Davidson service commercial. Twice Michael enters and returns from the secured Harley-Davidson dealership to wrench on my bike as the sun gives-way to the evening sky. And as if all this isn’t enough, he ends our encounter by offering to intercede on my behalf at the local hotel as I am trying to secure a room for the night. (It is Labor Day Weekend, and nearly all of the hotels are booked-up.)
With a room secured and my Bagger’s thunderous exhaust fully repaired, we say our goodbyes, each agreeing, It’s Miller Time. It is only then, during my sincere offering of Thanks (and only after requesting a business card) that I learn I am dealing with the dealership’s General Manager, Michael Manthey.
Character described: Doing the right thing when nobody is watching. And that, my good friend, is how people like Mike and I Roll.
With respect to character, Michael Manthey: Walks the Walk. And it is my sincere pleasure to share with the same with you; that which you should already know.
Thanks again Mike.
Best Regards,
Terry
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| By: Terrance Bakersfield,CA |
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"One smooth ride....
Hey i just thought id let the powers that be over there at S.M.Harley know what a class act they have going down there in their sales office,you have a couple of really cool cats down there that go by David Rasico & Big John Schrader..............Now them boys know how to wheel & deal..............I rolled in there with a mission impossible & a prayer,,,,,,,kicked back & watched them work there magic,,,,,,,& two days later rolled out on "MY" Heritage Softtail ...............................A couple other places (which will remain namless) sent me walkin down the road kickin cans with headache & heartache & they will remain in my rear view mirror permantly................me & my bros will be bringin our bucks to Santa Maria Harley Davidson complements of your sales dept. Yours Truly Set Free Saint....LIGHTFOOT
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| By: St. Lightfoot Central Coast Rider,CA |
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"I won a Harley Street Glide in a raffle for Special Olympics put on by law enforcement officers torch run of Southern CA. Mike and John were of great help and I am now the proud owner of a new Harley. "
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| By: Brian Seal Beach,CA |
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"I have purchased almost every brand of motorcycle sold from dealers all over California. I even owned a shop in the early 70's. I have purchased two Harley Davidsons from Santa Maria Harley Davidson. I am blown away by the high quality of people, service and product. Nothing satisfies me more than my bikes, accessories and riding gear I have purchased from SMHD! Thanks to all @ SMHD who continue to make such a difference! Pete Maly"
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| By: Peter Arroyo Grande,CA |
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